Octopus Energy Customer Support

The Octo Assist Fund aims to help customers who are worried about paying their energy bills.

  • Any customer can apply.

  • To apply customers complete an online form with details of what money they are receiving and what they are spending.

  • Once submitted, Octopus will review their circumstances and let them know how they can help. This could include:

    • financial assistance with bills

    • extended payment plans

    • home energy visits

    • free energy efficient electric blankets

Joan Lawrie

Joan has worked for Thurso Community Development Trust since its inception in 2018. Firstly as a volunteer project officer before taking on the role of Development Officer and now Development Manager. Joan has a BA Child & Youth Studies, a BSc (Hons) Sustainable Development and is currently working on an MSc Net Zero Communities all through University of the Highlands & Islands.

Joan is passionate about the link between climate action projects and how these can help to solve issues around inequalities in our communities. She also constantly likes to think around how we can do differently to be the change.

https://hiclimatehub.co.uk/joanlawrie
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