EON Next Customer Support

E.ON Next have 3 support options if their customers are struggling:

1. Get help to create a personal budget and agree an affordable payment plan.

2. Apply for a grant to help with bills

   • applicants will need to commit to a payment plan and pay the agreed amount for 3 months before the grant is awarded to reduce debt.

To apply customers must provide:

• Proof of household income

• Information about any benefits you receive from department of work and pensions.

• Information about any pensions payments you receive (state pension and private pensions)

• Information about the current condition of white goods

• Medical confirmation

• See full list of requirements on the E.ON Next Energy Fund Website