Ambulance

If there is immediate risk to life, call 999

A medical emergency is when someone is:

  • Seriously Ill

  • Seriously Injured

  • And life is at risk

Operators will ask:

  • Phone number

  • Address and postcode

  • What has happened

  • Patients information if known: age, sex and medical history

  • Whether patient is conscious

  • If there is any bleeding or chest pain

This helps operators to get appropriate support and help the caller with first aid whilst they help.

Non-emergencies

If someone is ill or injured but their life is not at risk, they should consider other health services:

  • Pharmacy

  • NHS 24: call 111

  • GP surgery

  • Minor injury unit at the local hospital

Joan Lawrie

Joan has worked for Thurso Community Development Trust since its inception in 2018. Firstly as a volunteer project officer before taking on the role of Development Officer and now Development Manager. Joan has a BA Child & Youth Studies, a BSc (Hons) Sustainable Development and is currently working on an MSc Net Zero Communities all through University of the Highlands & Islands.

Joan is passionate about the link between climate action projects and how these can help to solve issues around inequalities in our communities. She also constantly likes to think around how we can do differently to be the change.

https://hiclimatehub.co.uk/joanlawrie
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What to do in an emergency

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Fire Service